FAQ

QUESTION-HOW LONG DOES IT TAKE FOR A DELIVERY TO TAKE PLACE?

REPLY- Local deliveries within a 20km radius from Cape town CBD take at most 3 working days for a delivery to take place.

PUDO Parcels take up to 7 working days for a delivery to take place after the order has been fulfilled from the shop.

Courier parcels take up to 5 working days after an order has been fulfilled from the shop.

QUESTION- CAN I PAY ON DELIVERY?

REPLY-Yes we do have an option of cash on delivery

QUESTION- FOR HIGH CRIME AREAS, DO  YOU DELIVER AT THE DOORSTEP?

REPLY-Unfortunately no, for high risk areas the driver meets up with the customer at the closest police station or public area such as a shopping centre.

QUESTION - CAN I CANCEL MY ORDER AND REQUEST FOR A REFUND?

REPLY- Yes you can provided that the order has not been delivered to you.